Effective Date: October 15, 2025
At Cook Plumbing Corporation, we care about your privacy. This policy explains how we handle your personal information, especially when you share your phone number or choose to receive text messages from us.
1. Information We Collect
We collect basic information that you give us, such as your name, phone number, and email. We might also collect general information about how you use our website to help us improve our services. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.
2. Text Messaging (SMS) Consent
When you sign up to receive text messages from us, you’re agreeing to get messages about our services, reminders, or special updates.
- Opt-In: You can give permission (consent) by signing up online, in person, or by giving verbal consent.
- Message Frequency: The number of messages you receive may vary.
- Stop Anytime: You can stop receiving texts at any time by replying STOP. You’ll get a quick message confirming you’ve been unsubscribed.
- Need Help? Reply HELP or contact us at 515-225-9532.
- Consent Not Required: You don’t have to agree to receive texts to buy or use our services.
- Message & Data Rates: Your phone carrier may charge standard message or data rates.
3. How We Use Your Information
We use the information you share with us to:
- Communicate with you about our services
- Send updates, reminders, or offers you’ve signed up for
- Improve our website and customer experience
4. Sharing Your Information
We respect your privacy and do not sell or share your personal information for marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share limited information only when necessary—for example, with trusted service providers who help us deliver our services, or when required by law.
5. Keeping Your Information Safe
We take reasonable steps to keep your information secure and protected. However, no online system is 100% risk-free, so please use caution when sharing personal details. We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
6. Your Choices
You are in control of your information. You can:
- Stop text messages anytime by replying STOP
- Ask us to update or delete your information
- Contact us if you have any privacy questions
7. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted here with a new “Effective Date.”
8. Contact Us
If you have any questions or requests about this policy, please reach out:
Cook Plumbing Corporation
Email: Kami@cookplumbing.com
Phone: 515-225-9532
Address: 1425 Fuller Road, West Des Moines, Iowa 50265
**No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.